ZX111 Terms and Conditions – Platform Rules for Pakistan Players

2 Eligibility

To register and use a ZX111 account you must:

• Be at least 18 years of age at the time of registration
• Be a natural person — corporate entities may not register player accounts
• Not be excluded from online gaming platforms through a self-exclusion request made to ZX111
• Be accessing the platform for personal entertainment purposes only, not on behalf of another person

ZX111 reserves the right to request age verification documents at any point. If satisfactory documents are not provided within a reasonable timeframe, the account may be suspended and pending withdrawals held until verification is complete.

Employees, contractors and immediate family members of ZX111 and its affiliated service providers are not eligible to hold player accounts or participate in promotions.

3 Account Registration

Each individual may hold only one ZX111 account. Opening multiple accounts — whether using the same or different personal details — is strictly prohibited and will result in all associated accounts being closed and any balances forfeited.

When registering, you must provide accurate and complete information including your full name, date of birth and a valid contact number. You are responsible for keeping this information current. ZX111 is not liable for losses or delays caused by inaccurate account information provided at registration or during subsequent updates.

You are solely responsible for the security of your account login credentials. Do not share your password with anyone. ZX111 will never ask for your full password by email or live chat. Any activity performed under your login credentials is your responsibility unless you have reported a security breach promptly to ZX111 support.

4 Deposits, Withdrawals & PKR Transactions

All transactions on ZX111 are processed in Pakistani Rupees (PKR). ZX111 does not accept or process payments in foreign currencies. Supported deposit methods include JazzCash, Easypaisa, Raast, bank transfer (IBFT), debit cards and other mobile wallets as listed in the Deposit section of the platform.

The minimum deposit amount is PKR 50. Minimum withdrawal amounts are stated at the point of requesting a withdrawal and may vary by payment method. ZX111 does not charge platform-side deposit fees, though your bank or mobile wallet provider may apply their own charges — ZX111 has no control over these.

Withdrawals will only be processed to the same payment method used for the deposit where technically possible. ZX111 reserves the right to request identity verification documents before processing a withdrawal, particularly for first-time withdrawals or amounts above a defined threshold. Processing times vary: JazzCash and Easypaisa withdrawals are typically processed within 24 hours; bank transfers may take up to 3 business days.

Funds deposited to your ZX111 account are held separately from company operational funds. Your balance is not an investment and does not accrue interest. Unclaimed balances on dormant accounts (no login for 12 months) may be subject to an inactivity fee of PKR 100 per month after prior written notice.

5 Bonuses & Promotions

ZX111 offers a range of bonuses and promotions to registered players. All bonuses are subject to the specific terms stated in the individual promotion, which take precedence over these general terms where they differ.

Unless stated otherwise in the promotion terms, the following general bonus conditions apply:

• Bonus funds are credited separately from real-money funds and must be wagered before they can be withdrawn
• The standard wagering requirement is 30x the bonus amount unless stated otherwise in the promotion
• Wagering on certain game categories (typically live casino and sports betting at reduced rates) may count at a lower percentage — the applicable percentages are listed in each promotion's specific terms
• Bonuses expire if the wagering requirement is not met within the period stated in the promotion (typically 7–30 days)
• Only one welcome bonus may be claimed per player, per household and per payment method
• ZX111 reserves the right to modify or withdraw a promotion at any time for reasons including suspected abuse or technical error

6 Betting & Casino Game Rules

By placing a bet or starting a casino game session on ZX111, you confirm that you understand the rules of the game or market you are participating in. Each game includes a rules or information section accessible from the game interface — it is your responsibility to read this before staking real PKR.

Casino game outcomes are determined by certified Random Number Generator (RNG) software provided by ZX111's game suppliers. Sports betting results are determined by the outcome of the relevant event according to applicable competition rules.

In the event of a technical error, disconnection or system failure during a game round or bet settlement, ZX111's decision on the outcome will be final. ZX111 will make reasonable efforts to resolve such incidents fairly and promptly. Bets placed during a known technical error may be voided at ZX111's discretion.

Minimum and maximum bet limits apply to all games and markets. These limits are displayed before you place a bet and may be adjusted by ZX111 at any time, including in real-time for individual accounts where abnormal activity is detected.

7 Prohibited Conduct

The following activities are strictly prohibited on ZX111 and will result in immediate account suspension and forfeiture of balances:

• Opening more than one account
• Providing false information during registration or verification
• Attempting to reverse, dispute or chargeback a payment made to ZX111 fraudulently
• Using third-party software, bots or automated tools to play games or place bets
• Exploiting software bugs, errors or vulnerabilities — any such incident must be reported to support immediately
• Colluding with other players, particularly in live casino games
• Using the ZX111 account for any form of money laundering or financial crime
• Allowing a minor (under 18) to access or use your account

8 Responsible Gaming

ZX111 is committed to providing a platform where gaming remains an enjoyable form of entertainment. The following responsible gaming tools are available to all registered players:

• Deposit limits — set a maximum daily, weekly or monthly PKR deposit cap from your account settings
• Session time reminders — receive an alert when you've been playing for a defined period
• Self-exclusion — exclude yourself from ZX111 for a minimum of 6 months; this cannot be reversed during the exclusion period
• Reality checks — periodic on-screen notifications showing your session duration and net result

If you feel your gaming is negatively affecting your finances, relationships or wellbeing, we strongly encourage you to use the self-exclusion tool and speak to someone you trust. ZX111 takes problem gambling seriously and will act on requests for assistance promptly. Visit the Responsible Gaming page for full details on all available tools.

ZX111 is strictly for players aged 18 and above. We reserve the right to request proof of age at any time, and accounts suspected of being used by minors will be suspended pending investigation.

9 Privacy & Data

ZX111 collects and processes personal data as described in our Privacy Policy. By registering an account, you consent to the collection and use of your personal data in accordance with that policy.

ZX111 will never sell your personal data to third parties for marketing purposes. Data shared with payment processors (JazzCash, Easypaisa, Raast, banks) is limited to what is necessary to complete the requested transaction and is governed by those providers' own privacy policies.

10 Intellectual Property

All content on the ZX111 platform — including but not limited to the ZX111 brand name, logo, website design, game interfaces, text and graphics — is the property of ZX111 or its content licensors and is protected by applicable intellectual property law.

You may not copy, reproduce, redistribute, publish or create derivative works from any ZX111 content without prior written permission. Use of ZX111 content for commercial purposes without authorisation will be subject to legal action.

11 Limitation of Liability

ZX111 provides its platform on an "as available" basis. We do not guarantee uninterrupted access to the platform and accept no liability for losses caused by scheduled or unscheduled maintenance, internet service disruptions or events beyond our reasonable control.

ZX111's total liability to you for any claim arising from your use of the platform is limited to the amount deposited by you in the 30 days preceding the event giving rise to the claim. ZX111 is not liable for indirect, consequential or speculative losses including loss of anticipated winnings.

Nothing in these terms limits liability for fraud, gross negligence or any liability that cannot be excluded by law.

12 Account Suspension & Closure

ZX111 may suspend or permanently close an account immediately and without prior notice where there are reasonable grounds to suspect:

• Breach of these Terms and Conditions
• Fraudulent activity or attempted financial crime
• Provision of false information during registration or KYC
• Account being operated by or on behalf of a minor
• Abuse of promotional offers

Where an account is closed due to a proven breach, ZX111 reserves the right to withhold any balance. In cases of suspected fraud, balances may be held pending investigation. Players wishing to close their account voluntarily can do so by contacting support — any verified real-money balance will be returned via the original deposit method after standard verification checks.

13 Amendments to These Terms

ZX111 reserves the right to modify these Terms and Conditions at any time. Material changes will be communicated to registered players via email or an in-platform notification at least 7 days before the changes take effect, except where immediate changes are required by law or to address a security issue.

The date of the most recent update appears at the top of this page. Continued use of the ZX111 platform after the effective date of any amendment constitutes acceptance of the updated terms.

14 Contact & Disputes

If you have a question about these Terms and Conditions, your account or a specific transaction, contact ZX111 support through live chat (available 24/7 from the platform) or by email at [email protected].

If you wish to raise a formal dispute, submit the details in writing to the email above. ZX111 will acknowledge receipt within 2 business days and aim to resolve all disputes within 14 business days. If a dispute cannot be resolved to your satisfaction, you may seek independent advice through a consumer dispute resolution service.